The Company is the manufacturer and supplier of OEM replacement parts for its Jones and Attwood, Aquator, MBR Technology, Copa and Tomkinson brands, and with exclusive UK and Ireland licences for the renowned Brackett Green, Bosker and Biogest product ranges can also supply OEM replacement parts for this equipment and for many more heritage brands, all with full warranties.
Managing Director Alex Lloyd said: "We believe there are significant operational benefits to sourcing quality OEM parts, including improved life and performance, confidence in sourcing, accuracy in fulfilling orders and timely delivery. Supplying replacement parts and servicing machinery are fundamental to being a good partner for our customers and our extensive experience and knowledgeable team give us a full understanding of the parts and servicing needs of all types of equipment used for wastewater treatment."
Jacopa constantly strive to standardise as many parts as possible, so they can be in stock ready for fast delivery. For example, the Company originally offered over 20 different derivatives of belt chain for its CF200 screens, each of which had to be made to order. Intensive examination of the numerous made to order designs resulted in a rationalization to just two which are now held in stock ready for configuration to any length required. The result is that chains can now be dispatched to customers within a few days rather than many weeks.
Jacopa's engineers are fully OEM trained to an advanced level and, thanks to this expertise and it's extensive resources, the company can often undertake upgrades and improvements to ensure its equipment is modified to meet the latest specifications. The Company also provide full after-sales support for setting up, testing and commissioning equipment to ensure it is kept operating at its working best including the provision of O&M training for operatives.
As Alex Lloyd says: "We know the importance of reliability in serving our customers to maintain optimum performance of our equipment over its lifetime. That's why we're setting the industry standard for fast, effective, quality, service and aftermarket support."