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BT's revenue from products and services contributing to carbon abatement totalled £5.3bn

BT customers have cut carbon emissions by 10 million tonnes. BT's annual Delivering our Purpose report says revenue from products contributing to carbon abatement totalled £5.3bn, representing 22% of its total revenue last year.

This figure, up £1.7bn from last year highlights how BT is using and developing communications technology to help its customers cut carbon emissions. The technologies include broadband, conferencing and other services such as Internet of Things, across BT's business and consumer operations. Using these technologies BT customers were able to cut their carbon emissions by 10 million tonnes, up by 32% from last year. The amount of carbon emissions saved equates to taking over 4 million cars off the road.[1]

By 2020, BT wants to help its customers cut their carbon by three times its own end-to-end emissions. That's BT's 3:1 ambition. This year, BT achieved a ratio of 1.8:1, up from 1.6:1 last year.

bt report 2017The Delivering Our Purpose report, which is released annually, details the company's progress and yearly performance against all of its 2020 ambitions across a number of local and global challenges, including climate change and social disadvantage.

BT and its employees, more than 31% of whom volunteered, raised £95m for good causes taking the company's total to £422m since 2012/13. Alongside this, BT has provided free wi-fi hotspots and IT equipment across the globe, including refugee centres in Serbia and Macedonia, helping almost 4 million socially disadvantaged people since 2014/15.

BT's commitment to creating a culture of tech literacy has also led the company to reach over a million primary school children in the UK since 2014/15. The company has primarily done this through the Barefoot Computing project, which brings computer science alive across the curriculum.

This year also saw our fibre broadband coverage reach over 26.5 million, or 88%, UK premises. BT also helped more people get online through our community fibre partnerships scheme, which helps bring fibre to some of the hardest to reach communities. This included BT working together with Wales and West Housing to create one of the largest free wi-fi networks in social housing and helping housing associations get tenants online with discounted 4G EE Wi-Fi devices.

BT's Chief Sustainability Officer, Niall Dunne, said: "BT is continuing to make a positive impact in the world and help tackle a diverse range of global challenges in the process. We're on track to meet our 2020 ambitions, and the combination of our people, products and services will mean that we able play our part in solving society's greatest challenges for years to come."

To see the full report please visit -

[1]Figure derived from statistics found at